This position provides administrative and staff support to the key areas of a vibrant synagogue and responsibilities including membership, programming, fundraising, and daily operations. This position will report directly to the Director of Operations and is a trusted partner who is integral to the successful operation of the overall organization. You will never be bored!

You are perfect for this position if:

• You are highly diplomatic and communicate clearly – written and verbal. Able to respond appropriately to members who are dealing with sensitive or confidential situations.
• You believe that customer service is at the core of any people-focused organization
• You are flexible and can also juggle quite a few balls at the same time
• You are tech savvy with strong computer skills and have a curiosity to research what you may not know until you have the answer
• You have great people skills and can anticipate people’s needs
• You have superb time management and project management skills
• You understand the notion of “managing up” and can anticipate what needs to be done and is a self-starter
• You find the needle in the haystack even if you were not told to look for it
• You find problem-solving is a good first step if you are unsure
• You can laugh at yourself and with others
• You get something done if it is yours to do, and get it done on time
• You are meticulous and organized
• You pride yourself on not letting tasks fall through the cracks

Core Responsibilities:

Serve as the primary person to respond to calls, general emails and requests, event registrations, and greet and direct visitors in the building.

Implement the administration of membership which includes maintaining and updating Salesforce (membership database), working closely with the Director of Congregational Engagement to coordinate volunteers, being cognizant of the touch points for all members, and able to consistently record important data about members and able to manage systems and processes. A bonus is to continue to think about how to make connections among members as well as find new ways to streamline processes.

Maintain primary programming calendar of the synagogue and serve as the liaison with staff to ensure proper setups have been submitted to include coordination with Director of Operations.

Assist with Shabbat preparations including food ordering, service sheet communications; coordinate weekly ushers and greeters, and any administrative support needed.

Provide significant support during the High Holidays including processing requests, organizing and managing volunteer ushers, memorial book entries, and any special need requests that are needed by members.

Partner with the Communications Manager to ensure what is being communicated is accurate and we are actively promoting upcoming events.

Record daily deposits; track & acknowledge donations.

Serve as administrative support to fundraising programs of the congregation.

Maintain inventory of office and building supplies, ordering as necessary. Serve as primary liaison to our IT company.

Do other duties as assigned by the Director of Operations and Director of Congregational Engagement.